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IF YOU ARE TRYING TO UPLOAD A FILE:

Please Note:
  1. The file size may have exceeded what your Internet infrastructure allows you to upload. Your Internet Service Provider (ISP)/Firewall may be restricting a large file upload. Either compress/zip the file(s) or break the file into smaller multiple file(s) and upload them one at a time.
  2. It may also be a file naming convention issue. Make sure the file name has NO special characters like but not limited to '#@%&,;~`!$%^*()+={}[]|\:<>,?/" etc.
If you continue having issues, feel free to email us at support@getall.com. Please make sure your email infrastructure allows you to receive emails from support@getall.com and no-reply@getall.com. Please make sure to check your SPAM/JUNK/OTHER email folders if needed.

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